Dispatches
Writing.
On supply chain, warehouse operations, and building systems that scale.
The 48-Hour Network
Apr 2025How I rebuilt last-mile logistics from scratch during the first COVID lockdown.
5 min readThe Floor Before the Whiteboard
Mar 2025Why I spend weeks watching pickers before redesigning any workflow.
4 min readUAT Is Design
Feb 2025User Acceptance Testing is the most underrated design activity in operations.
4 min read